Managing Business Ethics Straight Talk About How to Do It Right 6th Edition By Trevino – Test Bank

Chapter 11, Managing for Ethics and Social Responsibility in a Global Environment

True/False

Because of the expatriate manager’s and the manager’s family’s inability to adjust to the foreign work environment, many overseas assignments end early and unsuccessfully.

Ans.: True
Response: See page 401.
Difficulty: Easy

The term emotional intelligence (EQ) has been used to describe an individual’s ability to be effective in cross-cultural situations.

Ans.: False
Response: See page 401.
Difficulty: Medium

Spouses of high level expatriate managers generally serve in a corporate “ambassador” role.

Ans: True
Response: See page 401.
Difficulty: Easy

Unfortunately, fluency in a foreign language assists with verbal communication, but helps little in understanding the culture.

Ans: False
Response: See page 402.
Difficulty: Medium

Because of the cultural differences in Asia and Latin America, “help lines” are more effective when they are oriented more toward reporting misconduct.

Ans. False
Response: See page 403-404.
Difficulty: Difficult

Given the larger distance, workers in a culture of high power distance are more willing to question the boss’s authority or even blow the whistle on an unethical manager.

Ans.: False
Response: See page 404.
Difficulty: Medium

Visitors to another culture will notice things that are important at home but that may not be important in the target culture.

Ans: True
Response: See page 405.
Difficulty: Easy

Research suggests that if we understand how people think and behave in their native environment, we will understand how a particular group will behave in relation to cultural outsiders.

Ans: False
Response: See page 405.
Difficulty: Medium

Behavior is difficult to predict because people adapt their behaviors to what they believe others expect of them.

Ans.: True
Response: See page 405.
Difficulty: Easy

Research finds that successful international business persons are inflexible when it comes to cultural aspects with little or no tolerance for ambiguity.

Ans.: False
Response: See page 405. Characteristics of successful international business persons are open, flexible, and tolerant of ambiguity.
Difficulty: Difficult