Information Systems International Edition 10th Edition by Ralph M. Stair – Test Bank

Chapter 11: Knowledge Management and Specialized Information Systems

TRUE/FALSE

1. A study found that a consulting firm was able to earn greater than 1000% return on its knowledge management system.

ANS:  T                    PTS:   1

2. Many organizations actively attempt to convert tacit knowledge to explicit knowledge.

ANS:  T                    PTS:   1

3. Secretaries, administrative assistants, bookkeepers, and similar data-entry people are often called data workers.

ANS:  T                    PTS:   1

4. Many groups use patents, copyrights, trade secrets, Internet firewalls to keep prying eyes from seeing important knowledge that is expensive and hard to create.

ANS:  T                    PTS:   1

5. Data mining and business intelligence are seldom used to capture the knowledge stored in a knowledge management system.

ANS:  F                    PTS:   1

6. No computer has passed the Turing Test that attempts to determine whether the responses from a computer with intelligent behavior are indistinguishable from responses from a trained, laboratory monkey.

ANS:  F                    PTS:   1

7. Although computers excel at numerical calculations, they are even better at dealing with symbols and three-dimensional objects.

ANS:  F                    PTS:   1

8. A perceptive system allows a machine to approximate the way a person sees, hears, and feels objects.

ANS:  T                    PTS:   1

9. Computerized AI chess software can “learn” to improve while playing human competitors.

ANS:  T                    PTS:   1

10. Research is ongoing to directly connect the human brain and have human thought control computer activities.

ANS:  T                    PTS:   1

11. Expert systems, robotics, vision systems, natural language processing, learning systems, and neural networks are all part of the broad field of artificial intelligence.

ANS:  T                    PTS:   1