Strategic Corporate Social Responsibility Sustainable Value Creation 4th Edition By Chandler – Test Bank

Chapter 11: CSR as a Strategic Filter
Test Bank

Multiple Choice

1. The textbook argues that there are three types of organizations. Which of the following is NOT one of these types?
a. Family based
b. For-profit
c. Governmental
d. Nonprofit
Ans: A
Cognitive Domain: Knowledge
Answer Location: CSR as a Strategic Filter
Difficulty Level: Easy

2. Leaders of all organizations constantly grapple with the tradeoffs between ________ and ________.
a. methods; results
b. losses; profit
c. profit maximization; profit optimization
d. methods; strategies
Ans: A
Cognitive Domain: Comprehension
Answer Location: CSR as a Strategic Filter
Difficulty Level: Easy

3. As a result of ________, a sole focus on the linkage among vision, mission, strategy, and tactics is insufficient to achieve the firm’s goals.
a. globalization
b. complexity
c. Sarbanes–Oxley legislation
d. the CSR filter
Ans: B
Cognitive Domain: Comprehension
Answer Location: The CSR Filter
Difficulty Level: Medium

4. The textbook describes three ways in which a firm’s vision, mission, strategy, and tactics are broadly constrained. Which of the following is NOT one of these constraints?
a. Cultural constraints
b. Environmental constraints
c. Policy constraints
d. Resource constraints
Ans: A
Cognitive Domain: Comprehension
Answer Location: The CSR Filter
Difficulty Level: Medium

5. Which of the following statements is true about the CSR filter?
a. It helps management assess planned actions by considering the potential impact on constituents.
b. A CSR filter is now required by Sarbanes–Oxley.
c. It enhances profits in both the short and long run.
d. A CSR filter is more important for firms that focus on cost strategies than those that focus on lifestyle brands.
Ans: A
Cognitive Domain: Comprehension
Answer Location: The CSR Filter
Difficulty Level: Medium

6. According to the textbook, the formulation of firm strategy occurs most effectively
a. using the resources perspective.
b. using the industry perspective.
c. when it is run through a CSR filter.
d. using a combination of the resources and industry perspectives.
Ans: C
Cognitive Domain: Comprehension
Answer Location: The CSR Filter
Difficulty Level: Medium

7. The ideal organizational structure is a design that
a. results in operational efficiency.
b. best supports effective execution of the strategy.
c. is modeled on the vision and mission of the firm.
d. makes tactical decisions obvious.
Ans: B
Cognitive Domain: Comprehension
Answer Location: The CSR Filter
Difficulty Level: Medium

8. As the CEO of company that owns a small chain of 16 restaurants, you regularly review your company’s vision, mission, and strategy with the restaurant managers and central office managers and staff. As part of these reviews, you discuss the impact of the firm’s activities on its various constituents. Which of the following are you using?
a. A competency-based approach
b. A CSR filter
c. A resources approach
d. Industry-recognized best practices
Ans: B
Cognitive Domain: Application
Answer Location: The CSR Filter
Difficulty Level: Easy

9. The connection between a firm’s internal strengths and its external opportunities is driven by
a. the firm’s vision.
b. a desire to protect against external threats, real and potential.
c. the strategic axiom that success depends on competing from a position of strength.
d. the changes that result when a firm creates a new set of aspirations and forms them into a vision.
Ans: C
Cognitive Domain: Comprehension
Answer Location: The CSR Filter
Difficulty Level: Medium

10. ________ requires that firms establish a point of differentiation.
a. Building a brand
b. Implementing strategic CSR
c. Using a CSR filter
d. Using the resource-based strategic planning model
Ans: A