Modern Systems Analysis and Design 8th Edition By Valacich – Test Bank

Chapter 11 Designing Interfaces and Dialogues

1) Which of the following is a method by which users interact with an information system?
A) Report
B) Interface
C) Form
D) Database
Answer: B
Difficulty: Easy
AACSB: Information Technology
LO: 11.1 Explain the process of designing interfaces and dialogues and the deliverables for their creation
Classification: Concept

2) All human-computer interfaces must have an interaction style and use some ________ for supporting this interaction.
A) Database
B) Network
C) Hardware
D) Software
Answer: C
Difficulty: Easy
AACSB: Information Technology
LO: 11.1 Explain the process of designing interfaces and dialogues and the deliverables for their creation
Classification: Application

3) Command language interaction does not require users to remember command syntax and semantics.
Answer: FALSE
Difficulty: Easy
AACSB: Information Technology
LO: 11.1 Explain the process of designing interfaces and dialogues and the deliverables for their creation
Classification: Concept

4) A single menu has obvious advantages over a command language but may provide little guidance beyond invoking the command.
Answer: TRUE
Difficulty: Moderate
AACSB: Information Technology
LO: 11.1 Explain the process of designing interfaces and dialogues and the deliverables for their creation
Classification: Concept

5) An icon may also look like a button that, when selected or depressed, causes the system to take an action relevant to that form, such as cancel, save, edit a record, or ask for help.
Answer: TRUE
Difficulty: Moderate
AACSB: Information Technology
LO: 11.1 Explain the process of designing interfaces and dialogues and the deliverables for their creation
Classification: Concept
6) Define and identify the five most widely used interaction methods.
Answer: The five interaction methods identified in the text are command language, menu, form, object, and natural language. Command language interaction refers to a human-computer interaction method where explicit statements are entered into a system to invoke operations. While this type of interaction places a substantial burden on the user (remembering names, syntax, and operations), command languages are good for experienced users, for systems with a limited command set, and for rapid interaction with the system. Menu interaction refers to a human-computer interaction method where a list of system options is provided and a specific command is invoked by user selection of a menu option. Menus have become the most widely used interface. The design and complexity of menus differs due to the capabilities of the development environment, developer skills, and size and complexity of the system. Form interaction refers to a highly intuitive human-computer interaction method where data fields are formatted in a manner similar to paper-based forms. This method is the most commonly used method for data entry and retrieval in business-based systems. Object-based interaction is a human-computer interaction method where symbols are used to represent commands or functions. The implementation of object-based interaction is usually through the use of icons. Natural language interaction is a human-computer interaction method where inputs to and outputs from a computer-based application are in a conventional speaking language such as English. Currently, this is not as viable an interaction method as the other methods.
Difficulty: Difficult
AACSB: Information Technology
LO: 11.1 Explain the process of designing interfaces and dialogues and the deliverables for their creation
Classification: Synthesis

7) Under which design specification category for interfaces and dialogues do environmental characteristics appear?
A) Narrative Overview
B) Interface/Dialogue Designs
C) Testing and Usability Assessment
D) Database Design
Answer: A
Difficulty: Easy
AACSB: Information Technology
LO: 11.2 Contrast and apply several methods for interacting with a system
Classification: Concept

8) Under which design specification category for interfaces and dialogues do form/report designs appear?
A) Narrative Overview
B) Interface/Dialogue Designs
C) Testing and Usability Assessment
D) Database Design
Answer: B
Difficulty: Moderate
AACSB: Information Technology
LO: 11.2 Contrast and apply several methods for interacting with a system
Classification: Application
9) Under which design specification category for interfaces and dialogues do testing procedures appear?
A) Narrative Overview
B) Interface/Dialogue Designs
C) Testing and Usability Assessment
D) Database Design
Answer: C
Difficulty: Moderate
AACSB: Information Technology
LO: 11.2 Contrast and apply several methods for interacting with a system
Classification: Application

10) Under which design specification category for interfaces and dialogues does interface/dialogue name appear?
A) Narrative Overview
B) Interface/Dialogue Designs
C) Testing and Usability Assessment
D) Database Design
Answer: A
Difficulty: Easy
AACSB: Information Technology
LO: 11.2 Contrast and apply several methods for interacting with a system
Classification: Concept